Case Management

Case management is a vital service because it ensures that any person requiring a number of different health and social services will have these coordinated. This is especially important if someone is being returned to the community; perhaps after mental health issues or medical health difficulties have meant that they have been hospitalised for awhile. Failure to have all the right services in place could have grave consequences and could mean that the individual will need to return to a care setting. Therefore case management is a serious concern that needs to be handled competently and effectively.

How Does Case Management Work?

If there are many different professionals working with a client there can be a lot of confusion unless case management is in place. The aim of case management is to provide a client-cantered and integrated provision of needed services. The case manager will liaise with all the different professionals involved in the clients care in order to ensure that everything goes smoothly. This will ensure that the client will have all the services they need and that everything works in a way that suits both the client and their family. Case management is a holistic approach because it looks at the client as a unique individual with lots of different needs that need to be taken care of.

The Beginning of the Case Management Process

In order for case management to work effectively there needs to be a full assessment of the client and their exact needs. Without this full assessment it would not be possible to provide the right assistance; this assessment allows the case manager to get to know a lot about the client. Of course this is only the start of things and over time the case manager and client will get to know each other a lot better. Once this assessment has been made then the case manager will have a much better idea about what services they will need to liaise with.

The Benefits of Case Management

There are many great benefits for the client and their family when case management is taking place. Here are just some of them;

  • The fact that the case manager is taking over the responsibility of coordination takes a lot of stress of the client and family.
  • The fact that one person is in charge of case management means that there is less chance of confusion and more chance that things will run smoothly.
  • The case manager can be a great advocate for the client and will work tirelessly to ensure that they get all the help they need.
  • Case management means having access to professionals who know how the system works.
  • A case manager will get to know the client on a much deeper level than somebody just providing one type of service. Case management is all about seeing the big picture.
  • A case manager can offer lots of much needed support to the family and client.
  • A case manager can provide services such as certain client and carer education.

Case Management

Case Management:

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