Case Management FAQs

If you are not familiar with case management then you will likely have a few questions about it all. Here are just some of the most common case management FAQs.

Case Management FAQs

What follows are just some of the most frequently asked questions about case management. If the answer you are looking for isn't here you will find out more information by contacting your nearest case management services.

What is Case Management?

This is the most common of the case management FAQs and it is understandable that there is a bit of confusion about the role of this professional. After all, most of us don't have any dealing with this service so why should we know anything about it. If you or a member of your family ever need case management services though, you will find that they offer a very important service. Case management is all about offering a client-centred service that aims to ensure that all the different health and social services required are working in harmony. An example of this would be somebody returning to the community after spending time in a mental health institution. The case manager would ensure that all the right services were in place and running smoothly so that the client will find the move less stressful.

What is the Goal of Case Management?

The overall goal of case management is to work with the client and their family to ensure that everything is in place to allow them live as comfortable as possible. The case manager is not there to impose anything on the client but instead to act as their advocate. At the end of the day it is the client who calls the shots. The case manager will work with other professionals and the social services to ensure that the best possible provision is made available. The case manager will then continually assess these provisions and arrange changes to them when they are needed.

What Happens When You Meet a Case Manager for the First Time?

This is another of the more common case management FAQs and something that people may worry about. When you first meet a case manager they will be expected to conduct a full assessment to ascertain your exact needs. The assessment conducted by the case manager differs from the ones done by health care professionals and social works because of its scope; the case worker will need to understand all your needs so that they can do their job. The more information the case manager has about you the more likely they will be able to meet your needs. It can take a bit of time to complete this assessment but it is important. The case worker will be continually adding to this initial assessment as time goes on and things change. Once they have known you for some time they will likely have a huge folder devoted just to your case.

So there you have just some of the case management FAQs. You will find further information online or directly from case management services.

Case Management FAQs

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